REFUNDS & EXCHANGES

SLAY SOCIETY RETURN & REFUND POLICY

Our products are custom-made, low-waste, and not here for chaotic overconsumption.

🌿 MADE TO ORDER = LESS WASTE

At Slay Society, every item is custom printed just for you.
We don’t mass produce. We don’t overstock. And we don’t contribute to landfill fashion.
This made-to-order model reduces waste and lowers our environmental impact — but it also means:

We do not accept returns or exchanges for:

  • Incorrect size

  • Wrong color or design selection

  • Change of mind after purchase

Please double-check your cart and sizing info before you order. Once your item enters production, it's locked in — and yes, it’s made just for you.

💔 IF YOUR ORDER ARRIVES DAMAGED OR DEFECTIVE

We’re committed to delivering high-quality, wearable chaos — but if your item arrives with a:

  • Manufacturing defect

  • Printing error

  • Shipping-related damage

We’ll replace it at no cost.

Just email hello@slaysocietyy.com within 30 days of delivery with your order number and clear photos of the issue. Once approved, we’ll ship a FREE REPLACEMENT ASAP.

Note: Replacements are only issued for verified production or delivery issues — not for personal preference or ordering mistakes.

📩 SHIPPING ISSUES & ADDRESS ERRORS

We ship globally with love, but:

  • If your package is marked “delivered” but you can’t find it, please check with neighbors, your building manager, or your local courier first — we’re unable to contact the shipping company on your behalf. If your shipping provider confirms that the parcel is officially lost, no stress — just send us a screenshot of their confirmation and we’ll send you a FREE replacement. We've got you.

  • If you entered the wrong shipping address, we can’t refund or replace the order. 

Please double-check your address at checkout — we can’t teleport your tee to your new apartment.

⏱ FULFILLMENT TIME

Every order is custom-made on demand — no mass production, no warehouses full of wasted inventory.

We work with trusted, ethical print partners (no sweatshops here) and always try to fulfill your order as locally as possible using our global network. This reduces shipping time, emissions, and supports local businesses.

Please allow 2–7 business days for production before your order ships — we're crafting it with care, not rushing it off an assembly line.

Once it’s ready, you’ll receive tracking info so you can follow your order from print studio to doorstep. Delivery time depends on your location.

đŸ§Ÿ REFUNDS

Refunds are only issued for items with verified defects that cannot be replaced.
We do not issue refunds for:

  • Buyer’s remorse

  • Sizing errors

  • Delayed deliveries beyond our control (customs, courier delays, Mercury in retrograde, etc.)

👚 FIT TIP

Most of our tees are unisex fit unless otherwise noted.

For a more fitted or oversized look, please refer to the size chart or reach out before ordering — we’re happy to help you slay your fit.

TL;DR:

  • Made to order = no returns and no exchanges unless damaged

  • Damaged or defective? Contact us within 30 days for a free replacement

  • Check your size, color, and address before ordering - we do not do exchanges.

  • Refunds are rare and only issued if we can’t replace the item

We’re a small, independent brand doing things consciously — thank you for shopping sustainably, supporting made-to-order fashion, and helping us reduce waste (while looking unreasonably good doing it). đŸ’