Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
We do not offer refunds for buyers remorse. If your tee is damaged in shipment, contact us at support@slaysociety.info or DM us at @slaysocietyco on INSTAGRAM with a photo and report the issue within the same day of receiving package!
Are any purchases final sale?
We are unable to accept returns on all items. However, in rare cases, if your tee is damaged, you may be asked to ship it back to us.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
The usual order arrives in 7-14 days.
Where are your products manufactured?
Our products are designed in New York. However, our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
COOLING OFF PERIOD EXCLUSION (EU)
Since each Slay Society order is made to order specifically for you, cooling-off period protections do not apply to our products.
When you place an order, you are commissioning a custom garment that is produced exclusively for your purchase—your design choices, size selection, and specifications are unique to your order and are not resellable.
Because our items are bespoke and manufactured according to your individual request, they fall outside standard return and refund regulations that typically apply to mass-produced goods.
By placing an order with Slay Society, you acknowledge that you are purchasing a made-to-order item and forfeit any right to a cooling-off period return.
